September 23rd and 25th, 2020
Virtual Offering via Zoom

Two half-day virtual sessions tailored to current and aspiring non-physician leaders. 


Managers need to prepare to respond effectively to changes in the healthcare landscape, all while leading teams.

This fast-paced and interactive program includes equip managers  with concrete leadership skills and strategies thrive in the ever-changing primary care environment.

Program Objectives

  • Understand the current primary care landscape and value-based care.

  • Gain skills in managing up, down and across.

  • Identify specific strategies for working with physician leaders.

  • Understand how to prioritize in urgent health care environments.

  • Develop skills in communication, feedback and difficult conversations.

  • Participate in networking opportunities with health center leaders and colleagues.

Register Here


Jenny Azzara, MM

Jennifer-Azzara_x200Jenny provides leadership and technical expertise in the implementation of key patient-centered medical home change concepts by primary care practices participating in System Transformation initiatives. Specific areas of focus include: mentoring and coaching of primary care teams, teaching quality improvement and project management strategies, and providing content expertise for the overall planning, execution, and evaluation of System Transformation initiatives.

Deanna Belleny, MPH

centerDeanna is the Program Manager for the Center's Systems Transformation team. She is a public health practitioner and registered dietitian from Houston, Texas. She completed her Bachelor’s degree in Human Nutrition and Foods at the University of Houston and went on to complete a Master’s in Public Health from the University of Texas School of Public Health. Professionally, Deanna has worked in a variety of non-profit, academic, and government settings. Most recently, she managed one of the DSRIP 1115 Waiver Projects at Harris County Public Health. While at Harris County, she also helped launch the Public Health Innovations Lab, an accelerator program that fosters innovative and creative thinking for public health practice.


Lindsay Hunt, MEd

LindsayLindsay is the Director of Health Systems Transformation at the Harvard Medical School Center for Primary Care. She is responsible for the program’s portfolio, including the HRSA-funded Advancing Teams in Community Health Program, the Primary Care Improvement Network, and the Abundant Health program in Ho Chi Minh City, Vietnam. These programs all share a focus on strengthening teams and building leadership capacity to improve primary care.

Louise Keogh Weed, MS

Louise-Keogh-WeedLouise is the Practice Transformation Specialist for the Center's Systems Transformation Team. She has her Masters in Public Health in Health Policy and Management from Harvard School of Public Health. Since then, Louise has worked in quality improvement and patient safety in Boston hospital system. Most recently, she served as the Director of Medical Management and Improvement at Codman Square Health Center, a unique health center in Dorchester known for its leadership in innovation. In this role, Louise oversaw all Primary Care innovation work, created the infrastructure for organizational innovation, and worked with Medical leadership on management of the Provider practice. Louise is an instructor at HSPH, teaching in the department of Health Management and is the Co-Director of Leadership Strategies for Evolving Healthcare Executives. Louise is especially interested in non-profit strategy and leadership.


Day 1: Wednesday, September 23



9:00 - 9:15 am

Program Overview and Introductions

9:15 - 9:25 am

Setting the Tone 

9:25 - 9:45 am

Unpacking the Joys and Challenges of Primary Care

9:45 - 10:30 am

Managing Moral Injury, Burnout, and Resilience

10:30 - 10:45 am


10:45 - 11:30 am

Managing Up, Down, and Across

11:30 am - 12:00 pm

Discussion Groups: Reflections, Assignments, Next Steps, and Accountability

Day 2: Friday, September 25



9:00 - 9:15 am

Reflections and Questions

9:15 - 10:00 am

Meeting Mastery

10:00 - 10:15 am


10:15 - 11:15 am

Communication, Feedback, and Difficult Conversations

11:15 am - 11:45 am

Discussion Groups, Reflections, Next Steps, and Assignments

11:45 am - 12:00 pm




The cost for participation is $169 per attendee.

Register Here


For more information on this program please contact Deanna Belleny:

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**PLEASE NOTE: A 50% refund will be issued for cancellations that occur 20 days prior to the event and a 25% refund will be issued for cancellations that occur 10 days prior to the event. Attendees will not be refunded for cancellations that take place less than 10 days prior to the event.